Question: Do You Have To Return Sky Box When You Cancel?

Can I cancel my Sky contract?

Most Sky TV and broadband packages typically come with an initial 12 or 18-month contract commitment.

Once this term is complete you can cancel your contract with 31 days’ notice.

If you’re still within your contract term, but are determined to leave Sky, you can – but it will cost you..

How can I cancel my Sky contract?

How do I cancel? Sky customers can cancel by calling 03442 41 44 14 or using the chat function on the website. They can also write to Sky Subscribers Services Ltd, PO Box 43, Livingston, West Lothian, EH54 7DD. Those writing will need to provide their name, address, postcode and telephone number.

Can I still watch recordings on my old Sky box?

There is no way to transfer recordings from your Sky+ HD set-top box to the new Sky Q hardware. So you’ll need to make your way through any leftover seasons you’ve got saved on your Sky+ HD box, and find time to watch that year-old film, before your Sky Q engineer knocks on the door.

Is it safe to leave Sky box on all the time?

Your Scheduled Recordings Will Fail If you’re using something like a Sky box to record programmes during the night, these will fail if you switch the equipment off at night. Well not necessarily if you switch the TV off of standby but leave the Sky box on but I’m sure that you will get the point.

What is the best alternative to Sky?

Freeview and a choice of streaming providers like Netflix or Amazon Prime might be your best option for TV and film, with a few trips to the cinema thrown in for good measure. Don’t forget that All 4, BBC iPlayer and ITV Hub are all free and show some popular television shows, both box sets and catch-up on demand.

How do I return a sky box?

To return your equipment back to Sky, simply package everything up and seal your parcel securely. Once the package is ready, create a CollectPlus returns label using the form below, and attach it to the parcel. Drop it off at any CollectPlus Point, and you’re done.

Can I cancel sky before contract ends?

For most Sky products, the minimum contract period is 12 or 18 months unless otherwise stated. If you stop receiving or cancel a Sky service before your contract ends (minimum term), you might have to pay an early termination charge. … For more details, see our Charges for ending your Sky contract early help article.

Should sky box be switched off?

Hi @Anonymous Turning it off at the mains (or power cuts) will not cause any problems. However leaving it in Standby is the norm as recording your favourite programmes while you are away is one of the reasons for having Sky Q.

Can you still use a sky box without subscription?

A large number of digital TV channels can be viewed on a Sky Digibox without a Sky subscription or a viewing card, as the signal is not encrypted – see Sky’s Free to Air channel list. … If you have an old Sky box and a satellite dish, you should be able to watch these free-to-air channels.

Is now TV cheaper than Sky?

On Now TV a monthly Sky Cinema costs £11.99 per month. It provides access to the on demand service. This makes Now TV the cheapest place to watch Sky Cinema. However, the price difference isn’t that big – if the household already pays for Sky TV.

Do I own my Sky HD box?

No, you actually own your Sky box and dish from day one. However you are contracted to pay your subscription to Sky usually for a minimum of one year. Another myth that a lot of Sky subscribers believe is that Sky and Sky+HD boxes can only be purchased directly from Sky, this is in fact simply not true.

How do I actually speak to someone at Sky?

Sky broadband help and problemsYou can chat online with a Sky adviser by selecting the chat icon in the top right-hand corner of the Sky broadband website. Sky recommend tying this option first, but if you’d prefer to speak to someone, call on: 03337591018. … General customer service: 0333 759 1018.0333 759 3332.

How much notice do I have to give to cancel my sky?

31 daysYour cancellation period depends on the service. For example, a minimum 31 days’ notice is required to cancel Sky TV and a minimum 14 days for Sky Talk and Broadband. To find out more about how to cancel your Sky subscription please visit our Sky Help Article page.

Can I watch free channels on Sky Box without card?

free-to-AIR channels are ones that can be received without needing a viewing card or subscription. The free-to-AIR satelite service backed by the BBC and ITV is called Freesat. The free-to-VIEW service operated by Sky is called fSfS or Freesat from Sky. … You will still need to keep your Sky viewing card.

What should I do with my old Sky box?

Your old Sky box will still work as a Freesat from Sky box to receive free channels on it, but you won’t be able to pause, record or watch any old recordings on the box anymore. Alternately you can give it to friends or family who want a Freesat box, or sell it on eBay (don’t expect to get much for it).

Can I sell my old Sky box?

Provided you’re out of contract with Sky and the box is yours to sell, then you could consider selling it on eBay, where they can earn some decent money. If a Sky box breaks, they’re expensive to replace and many opt for a second-hand box as an alternative. Visit www.ebay.co.uk and see what Sky+ boxes are selling for!

Can you haggle with Sky?

In short, haggling is the best thing you can do to get a cheaper deal with Sky. Sky practically tells you to do it on its ‘Stay with Sky’ page! All you have to do is call 03337 594 464. … You want to get as much time with the operator as possible, so call when it’s quieter.

Does Sky Box still work after cancellation?

If you cancel your Sky subscription then you can keep the box as you own a Sky+ box and it will continue to receive the free channels but you will be unable to record them or watch any recordings back you might have made.

Should I return Sky router?

Sky Broadband – This covers your Sky Hub or Sky Booster. Sky Q – As Sky Q equipment is loaned to you, you’ll need to return all equipment, including any remotes, cables, and accessories, when you’ve ended your contract and can send any faulty items back within 12 months for us to replace.

How do you unfreeze a sky box?

Press the standby button on your Sky remote, then turn your box off at the mains. Wait a few moments and turn the box back on. Wait four minutes, then press sky on your Sky remote.

Why does Sky Q switch off at night?

If your Sky Q box is switching itself to standby, it’s taking a while to switch on, or you’re having connectivity problems with your Sky Q Mini box before 5:45am, it may be because your Sky Q box standby mode is set to either Eco or Active. The energy saving settings for your Sky Q box are Eco or Active.